Customer Service

As Customer Service Representatives at Newton County Water and Sewerage Authority, it is our goal to provide excellent customer service and to meet the needs of our customers. As a utility provider we strive to serve the public and community in a professional and courteous manor.

Download, print, fill out the Application for Service (PDF) below. You can mail or bring by our Main Office at: 11325 Brown Bridge Road, Covington, GA 30016 – email to or Fax it to us.

The fax number for Customer Service and Billing is 770-385-3966.

Our Main Phone Number is 770-787-1375

Business Application
Homeowner Application