All water meters are read monthly and bills are generated based on those readings. Meters are read electronically, thus eliminating the possibility of a visual misread. The fax number for Customer Service and Billing is 770-385-3966.
NEWTON COUNTY WATER AND SEWERAGE AUTHORITY
Water and Sewer Rates. Effective August 1, 2018
WATER AND SEWER RATES EFF 8-1-2018
WATER AND SEWER RATES EFF 8-1-2018
Theft of Water
At the Authority’s discretion, a complain will be filed with the Newton County Sheriff’s Office.
Penalty for Cross Connection
A: Applies to any connection not approved, or paid for at above rates/charges on NCWSA’s system and any other water source.
B: Any costs incurred by NCWSA in disconnecting and removing a cross connection will be added to the penalty charged as shown above, including any legal fees, and/or fines incurred by NCWSA.
Returned Check Charge: $37.50 (effective March 1, 2008)
Meter at Entrance to New Development: $150.00 – Meter installed for 90 days. If more time is required, developer must request extension. (Maximum time is 270 days)
Sale of Water in Bulk Quantities Per Thousand Gallons: $8.43
Meter Testing Fee: $50.00
Established April 1, 2008
If a leak occurs on the residence side of the meter (anywhere from the meter to the home, or inside the home itself), a possible leak adjustment can be given.
Necessary paperwork includes a receipt, or repair bill showing where the leak was fixed accompanied by a Leak Adjustment Request Form that you can find at our office, or on our website. This paperwork can be forwarded to the Billing Supervisor by way of Customer Service, Mail, or Fax.
If you fail to provide a repair bill, you will not qualify for a leak adjustment.
Leak adjustments take a minimum of two months to complete (maybe longer if it is new service and there is no history) and NCWSA only adjusts for the two highest months involved in the leak.
During the period that the account is being reviewed, no penalties will accrue on the account; however, monthly payments are required to keep the account in good standing.
Customers will receive a discounted rate (currently $2.78 per thousand) for any water used over their twelve-month average prior to when the leak occurred.
If the leak occurred outside the home and the customer is on county sewer, we will adjust the sewer portion back down to an average (no discounted rate is given). If the customer is on county sewer and the leak occurred inside the home, no sewer adjustment can be given because that water had to be treated.
Once the leak adjustment has been figured, the adjustment will be applied to the customer’s account and a letter will be mailed to the customer explaining how much of an adjustment was given. Any remaining balance will be subject to accrue penalties if not paid by the current bill due date.
Pool Sewer Adjustment Request Form
Have a swimming pool?
Thinking about filling your swimming pool?
Are you on the Authority’s Sewer?
If you answered yes to both of these questions, you may be eligible for a one-time sewer reduction adjustment. In order to be qualified for a reduction in your sewer cost, you will have to meet the following criteria:
Please note that if the above criteria are met, only one sewer reduction adjustment will be given per calendar year. If you fail to provide any of the information above, your account will not be eligible for a sewer reduction.
NEWTON COUNTY WATER & SEWERAGE AUTHORITY WATER AND SEWER FEES
REVISED APRIL 17, 2013 – EFFECTIVE MAY 1, 2013
Meter Fees:
| Meter Size | Water Fees | Sewer Fees |
|---|---|---|
| 3/4″ | $2,951.00 | $3,650.00 (Residential) |
| 1″ | $3,082.00 | All commercial sewer fees will be |
| 2″ | $3,221.00 | calculated by the Engineering Division. |
| Sewer Tap Inspection Fee: $75.00 | ||
| Fire Line | $3,780.00 (All Meters) | NCWSA does not make sewer taps |
Deposits:
| Meter Size | Homeowner | Tenants | Commercial | Industrial |
|---|---|---|---|---|
| 3/4″ | $30.00 | $50.00 | $150.00 | $200.00 |
| 1″ | $75.00 | $100.00 | $200.00 | $275.00 |
| 2″ | $125.00 | $150.00 | $350.00 | $400.00 |
| 3″ | $175.00 | $175.00 | $400.00 | $475.00 |
| 4″ & Larger | $200.00 | $200.00 | $475.00 | $500.00 |
Miscellaneous Fees:
| Miscellaneous Fees: | Homeowner | Tenants | Commercial | Industrial |
|---|---|---|---|---|
| Cut on charge for new customers on existing meters: | $25.00 | $30.00 | $75.00 | $150.00 |
| Late charge effective three weeks from billing date: | $8.00 | $8.00 | $8.00 | $8.00 |
| Final notice charge-Effective 45 days after reading date; Delinquent Notice will be mailed; Seven day grace period before disconnection of service | $15.00 | $15.00 | $40.00 | $80.00 |
| Disconnect charge for non-payment plus all past due bills, late charges, and final notice: | $50.00 | $50.00 | $70.00 | $135.00 |
| Restoration of services after normal business hours; emergency situations only | $150.00 | $150.00 | $240.00 | $300.00 |
| Meter Tampering Fee: First Offense | $300.00 | $300.00 | $300.00 | $300.00 |
| Meter Tampering Fee: Second Offense | $600.00 | $600.00 | $600.00 | $600.00 |
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