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Our New Website!

MORE THAN WATER. WE’RE
COMMUNITY.

Delivering safe water and reclaiming wastewater for a sustainable future

Main Switchboard:

770-787-1375

After Hours Emergency:

Water: 770-385-3939
Sewer: 678-776-1295 (not for water calls)

Helpful Resources

Understanding Your Bill

View a sample bill to gain a better understanding of your monthly billing statement.

Homeowners Guide

Learn more about grease-related problems, locating your meter box, determining water usage, backflow prevention and more!

Help Center

Do you need help locating and/or reading your meter? Are you looking for helpful resources? If so, please visit our Help Center.

Service

Here at NCWSA, we provide both residential and commercial service.

Residential Water Service

  • Purpose: Designed for homes where water is primarily used for personal needs—drinking, cooking, bathing, laundry, and landscaping.
  • Billing Structure: Typically based on household consumption. Rates include a base charge plus a usage fee per gallon.
  • Connection Size: Smaller meters (often 3/4″ to 2″) because demand is lower.

Commercial Water Service

  • Purpose: Intended for businesses, institutions, and facilities where water use is higher and more varied—restaurants, offices, factories, schools, etc.
  • Billing Structure: Rates may differ from residential, often higher due to increased demand and infrastructure needs. Some utilities use tiered pricing or separate sewer charges.
  • Connection Size: Typically larger meters (2″ and above. But some customers are on smaller commercial meters) to handle higher flow rates.
  • Regulations: May require backflow prevention devices, special permits, and compliance with health or environmental standards.

Developers

NCWSA’s engineering team is here to support developers, contractors, builders, and property owners with expert guidance on permits and more—whether your project is routine or unique.

All About Water

Education & Conservation

At NCWSA, we believe that protecting our water resources starts with knowledge and action. That’s why we actively engage with schools, community groups, and local organizations to share the importance of clean water and responsible usage. Our outreach programs include classroom visits, interactive demonstrations, and community workshops designed to inspire smart water habits.

Why Education Matters

Water is essential for life, yet it’s a limited resource. By teaching future generations and community members how water systems work—and why conservation is critical—we help ensure a sustainable supply for everyone.

Ways to Conserve Water

Together, through education and conservation, we can protect our most precious resource—water—for generations to come.

  • Fix leaks promptly: A dripping faucet can waste hundreds of gallons a year.
  • Install water-efficient fixtures: Low-flow showerheads and toilets save thousands of gallons annually.
  • Turn off taps when not in use: Simple habits like shutting off water while brushing teeth make a big difference.
  • Water lawns wisely: Irrigate early in the morning or late evening to reduce evaporation.
  • Use native plants: Landscaping with drought-resistant plants reduces outdoor water needs.
  • Reuse water where possible: Collect rainwater for gardens or reuse cooled cooking water for plants.

All About NCWSA

At Newton County Water & Sewage Authority, we’re more than just pipes and pumps—we’re your neighbors, friends, and a part of your everyday life. From preserving our shared resources to delivering dependable service you can count on, we’re thankful to serve you every day. To us, it’s not just water. It’s peace of mind, trust, and most importantly, home.

Latest News

We love getting involved in our community. Check out the following posts to see what we’ve been up to lately!

Freeze Warning Beginning Jan. 24